In troubled times such as now, the assurance and affirmation of a personal touch has never been more important.
For Artiste, “personal touch” is not just a buzz phrase; it defines our commitment to showing customers that we truly care about their success. We personalize every promise we make to our customers, along with every prediction of how that fulfilled promise will contribute to their success. From retaining and building global resource partnerships to engendering loyalty in our customers, we leave a personal touch on every aspect of our business.
Authenticity is key to this concept. Our commitment to authenticity is the reason our customers tell us they feel comfortable doing business with us. Our customers don’t just hope that we’ll deliver on every promise we make – they know we will.
Building and maintaining relationships remains as important as ever. Technology has taken over so many of our business exchanges, and the ongoing pandemic has halted the real-time and in-person meetings we grew accustomed to having with our customers. Even so, we have found ways to stay in touch with and in front of our customers, and we still have those honest exchanges that are necessary to build and retain their confidence in us.
Our connections behind the scenes are equally important. We have relationships the world over – with factories, farmers, chemists, PHDs and innovators – and we’ve been using technology to reach across the miles to build connections that continue to grow. These relationships benefit our customers by getting them the ingredients they need and want. Many companies were forced to learn and adopt these practices to adjust to unprecedented times. We, however, have been employing these practices in earnest for years to stay in touch with our partners and to bring them closer and more in tune with our customers’ goals and needs.
